We are happy to confirm that the Portfolio123 website and Community Forum are now fully restored and accessible.
All core services are running normally. We are monitoring the system closely following the full restoration to ensure continued stability.
The technical issue, stemming from an infrastructure failure related to new network equipment, has been successfully resolved by our engineering team. We understand that extended downtime is highly disruptive.
Assurance on Your Data
We want to provide our absolute assurance that at no point was your critical user data (portfolios, settings, historical records, and defining data) ever at risk. This critical information is covered by redundant, off-site backup systems and remained secure throughout the process.
Thank you once again for your patience and understanding during this extended outage. We know this was disruptive, and we deeply appreciate your support.
If you experience any new or unusual issues, please contact our support team immediately.
We look forward to having you back on the platform.